No Other Source of Communication will be accepted for return.
The Product Amount will be refunded to the customer after deducting the shipping cost which is around 10% to 15% subject to distance from the Seller’s Location
In case customer is not satisfied with the product delivered to customer. Customer can exchange the same by intimating to the seller within 2 days of product delivery to the customer. Customer has to pay 10% to 15% subject to distance from the Seller’s Location for exchange.
If any free gift is included as part of the item order and needs to be returned along with the originally delivered product.
Customer to pack the product & The product return has to be done to following address
Address: Janki Phulkari, Gurnoor Art & Crafts, #954/14, Tripuri, Patiala-147001
In case customer has changed mind & want to retain product which is sent back by the customer to the seller An email with Subject Name: Retain “ Order Number” to sent to firstname.lastname@example.org
Customer can also do partial return if have ordered multiple items, you can initiate a return for a partial quantity. The Intimation to seller has to be sent by the customer with an email with Subject Name: Partial Return “ Order Number” to sent to email@example.com with 2 days of product delivered to customer & within 4 days of product send back to seller.
Return/Partial Return are not possible if Email Return request not send as per Specified time. Product is damaged because of use or it is not in the same condition as customer has received. Products which are of Machine Embroidery are not returnable. Products are non-returnable if send with loose packing.
The Refunds are processed after product received back by the seller.
The refunds are processed within 3 to 7 working days.
We refund prepaid orders to the source of the payment. For Cash on Delivery refund processed Online through NEFT.
If we receive a cancellation notice from you within 4-Hrs of placing the order and the order has not been processed by us, we will be more than happy to cancel the order and refund the entire amount to you. We will not be able to cancel those orders that have already been processed and shipped out by us.
If product is out of stock the order will be cancelled and entire amount will be refunded
incorrectness or error in product/pricing/promotion information order will be cancelled and entire amount will be refunded
Problems identified by our credit and fraud avoidance department order will be cancelled and entire amount will be refunded
Incorrect/Insufficient order will be cancelled and entire amount will be refunded
Non-serviceable locations order will be cancelled and entire amount will be refunded
Free shipping in India on all orders,World Wide Shipping
About Janki Phulkari - We are into making of Phulkari since 1947 in Patiala, Punjab. Around 200 Karigars Craftswomen are for Handmade Phulkari work are associated with us, These karigar are distributed Phulkari Raw Material For Example Traced Dupatta Thread Rolls. Making of one Phulkari takes time between one to four months, Time of Phulkari depends on scope of work on one Phulkari. Phulkari work is done on Dupatta, Suit, Cushion Covers, Besheets, Khadar Bagh, Customized Phulkari work. Based on growing demand of Phulkari now days computerized Phulkari work is also getting popular. To Meet the customer requirement we tied up with factories to make our computerized Phulkari. For Transparency All the Phulkari products on our website are properly mentioned Weather its Handmade or Computerized Phulkari work
Online Phulkari Shopping - While Experiencing People’s so much love about Phulkari colours & weaving, we decided to make an online store dedicated to Phulkari to send these valueable Phulkaris all over India & Abroad. We have Tie-up with First Flight, Fedx & DHL for Domestic & International Shipments World wide Phulkari is delivered within 4 to 6 days. CC Avenue & Paypal are our payment partners for secure payments. We also provide Cash on delivery service.
Product Quality -Our Phulkari Products are carefully made by the highly experience Karigars, Products are tested by Quality Team once this gets ready, Only Good Quality Products are kept in warehouse. Second time quality is also checked before dispatching the order to the customer
Our Phulkari Products -Phulkari Dupatta, Phulkari Bagh Dupatta, Pure Chinnon Dupatta, Phulkari Suit, Phulkari Bedsheets, Phulkari Cushion Covers, Phulkari Salwars, Patiala Shahi Salwar Phulkari Kurti, Phulkari Saree, Phulkari Blouse, Phulkari Jacket, Wedding Phulkari Dupatta, We have also launched customized Phulkari Service, We make Phulkari on special order also handmade & Machine work both. Apart from Phulkari we have parandis/paranda. Punjabi Suits & Customized Suit Stitching Service.
We also provide our wholesale Phulkari products, For Bulk Phulkari Products you can make query to make my Phulkari link or get in touch at +91-9888828777, For Bulk deals of Phulkari products MOQ is 100 Pcs.